NEWER GAMES

These instructions pertain to the following games: EXAPUNKS, Opus Magnum, SHENZHEN I/O, TIS-100, Infinifactory, and Ironclad Tactics.

If the game is crashing and taking you to a support page, please fill out and submit the form. It will send us an email that automatically contains all the information we need to fix the crash.

If the game is crashing without taking you to a support page, or if you need help with something else, please contact support@zachtronics.com for assistance.

SPACECHEM

If you’re experiencing difficulties with SpaceChem, please contact support@zachtronics.com for assistance. If possible, include a zip file containing all files from the following location:

  • Windows XP: C:\Documents and Settings\USERNAME\Local Settings\Application Data\Zachtronics Industries\SpaceChem
  • Windows Vista / 7: C:\Users\USERNAME\AppData\Local\Zachtronics Industries\SpaceChem
  • Linux / Mac: ~/.local/share/Zachtronics Industries/SpaceChem
  • Android: /Internal Storage/Android/data/com.zachtronicsindustries.android.spacechem

OLDER GAMES

If you’re experiencing difficulties with any of our older games, please contact support@zachtronics.com for assistance. Keep in mind that all Zachtronics games prior to SpaceChem are no longer officially supported, so we may not be able to solve your problem, although we’ll certainly try to help!